| Introduction | |
|---|---|
| NEED A PERFECT DESK PHONE? DONE. DISCOVER THE NEW STANDARD FOR OFFICE PHONES. The Poly CCX 500 and CCX 505 stand miles above the competition with a 5-inch color touchscreen, glorious Bluetooth® connectivity, and kickass Android 9-powered performance. And let’s not forget the Poly’s audio expertise, audio quality and features. Order the CCX 500 with a handset or go full-modern with the “no handset” option. Have a home office or hard-to-cable location? Choose the CCX 505 phone with integrated Wi-Fi. AUDIO EXPERTISE YOU CAN COUNT ON THE LATEST SOUND TECHNOLOGY FOR THE CLEAREST CALLS Hear every nuance with Poly HD voice (100-20kHZ) and Poly Acoustic Clarity technologies. Destroy distracting background noise with Poly Acoustic Fence technology. And brace yourself for our advanced noise blocking technology. ALWAYS ON. ALWAYS READY FOR THE NEXT CALL. EASY-TO-USE INTERFACE AND DESIGN The CCX 500 supercharges collaboration, thanks to 100% availability. Mix in a gorgeous ergonomic design, intuitive user touchscreen interface, and a dedicated Teams button (Microsoft Teams edition) or Application button (Open SIP), and you’re ready for a serious productivity boost. TAKE CONTROL. THE CHOICE IS YOURS. HANDSET OR HEADSET OPTIONS AT YOUR FINGERTIPS Its integrated Bluetooth technology, 2 USB ports, RJ9, and EHS ports mean you can go hands-free with more headset choices than ever before. Never use a handset? Order your CCX 500 without one. WE’VE GOT YOU COVERED BETTER MANAGEMENT. BETTER INSIGHTS. BETTER SUPPORT. It’s an IT manager’s dream. Robust provisioning and management of telephony deployment and support make setup a snap. |
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| Performance | |
| Type | DECT telephone |
| Answering machine | Y |
| Handset type | Wired handset |
| Ringer type | Polyphonic |
| Microphone frequency | 100 - 20000 Hz |
| Silent mode | Y |
| HD voice | Y |
| Compatible operating systems | Android 12 |
| Design | |
| Mounting type | Desk |
| Product colour | Black |
| Elderly phone | Y |
| Product colour | Black |
| Product type | IP Phone |
| Handset type | Wired handset |
| Phone features | |
| Speakerphone | Y |
| Short Message Service (SMS) | N |
| Dialer location | Base |
| Microphone mute | Y |
| Noise reduction | Y |
| Lines quantity | 24 lines |
| Caller ID | Yes |
| Call management | |
| Caller ID | Y |
| Redialing | Y |
| Conference call | Y |
| Call forwarding | Y |
| Call waiting | Y |
| Caller ID on call waiting | Y |
| Call hold | Y |
| Call timer | Y |
| Management features | |
| Hotspot mode | Y |
| Volume control | Touch |
| Languages support | Multi |
| Display | |
| Display | LCD |
| Display diagonal | 12.7 cm (5") |
| Display resolution | 720 x 1280 pixels |
| Backlight display | Y |
| Built-in display | Y |
| Touchscreen | Y |
| Touchscreen type | Capacitive |
| Display | LCD |
| Display resolution | 720 x 1280 pixels |
| Aspect ratio | 9:16 |
| Display diagonal | 12.7 cm (5") |
| Touchscreen | Yes |
| Ports & interfaces | |
| Power over Ethernet (PoE) | Y |
| RJ-45 ports quantity | 1 |
| RJ-9 ports quantity | 1 |
| Cable lock slot | Y |
| Wireless connection | Y |
| USB 2.0 ports quantity | 1 |
| USB Type-C ports quantity | 1 |
| Ethernet LAN (RJ-45) ports | 2 |
| RJ-9 ports quantity | 1 |
| Power | |
| AC adapter output voltage | 48 V |
| Power over Ethernet (PoE) | Yes |
| Network | |
| Bluetooth | Y |
| Bluetooth version | 4.2 |
| Wi-Fi | Y |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Wi-Fi band | Dual-band (2.4 GHz / 5 GHz) |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Security algorithms | HTTPS |
| Ethernet LAN | Yes |
| Ethernet LAN interface type | Gigabit Ethernet |
| Ethernet LAN data rates | 10,100,1000 Mbit/s |
| Wi-Fi | Yes |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth | Yes |
| Bluetooth version | 4.2 |
| Operational conditions | |
| Operating temperature (T-T) | 0 - 40 °C |
| Storage temperature (T-T) | -40 - 70 °C |
| Operating relative humidity (H-H) | 5 - 95% |
| Operating temperature (T-T) | 0 - 40 °C |
| Operating relative humidity (H-H) | 5 - 95% |
| Storage temperature (T-T) | -40 - 70 °C |
| Certificates | |
| Certification | Argentina ENACOM Australia RCM Brazil ANATEL Canada ICES & NRTLC China CCC & SRRC EEA CE Mark Eurasian Customs Union EAC India WPC Indonesia SDPPI Israel MOC Japan MIC & VCCI Malaysia SIRIM Mexico IFETEL & NYCE NZ Telepermit Saudi Arabia CITC Singapore IMDA South Africa ICASA South Korea KC Taiwan NCC UAE TRA USA FCC & NRTL |
| Compliance certificates | EAC, RoHS, Federal Communications Commission (FCC), CE |
| Sustainability certificates | ENERGY STAR |
| Weight & dimensions | |
| Base dimensions | 178 x 216 x 52 mm |
| Base weight | 1.28 kg |
| Package width | 263 mm |
| Package depth | 243 mm |
| Package height | 70 mm |
| Package weight | 300 g |
| Packaging content | |
| Number of handsets included | 1 |
| Handset | Yes |
| Number of handles included | 1 pc(s) |
| Cables included | LAN (RJ-45) |
| Stand included | Yes |
| Logistics data | |
| UNSPSC-code | 43191508 |
| Pallet gross weight | 357 kg |
| Country of origin | China, Vietnam, Taiwan |
| Audio | |
| Speakerphone | Yes |
| Voice codecs | G.722, G.729ab, G.711alaw, iLBC, G.711ulaw, OPUS |
| Technical details | |
| Total carbon footprint (kg of CO2e) | 60 |
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