| Introduction | |
|---|---|
| HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. Features - Keep your hard drive and critical data if it becomes damaged. Plus receive an HP-qualified technician next business day onsite to repair your computing device, if the issue cannot be solved remotely. - Retain your defective media for disposal in a way that meets your security standards, and receive high quality onsite and remote support from HP. - Get support for less than the average price of a new drive. |
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| Features | |
| UNSPSC-code | 81111812 |
| Next Business Day (NBD) | Yes |
| Number of years | 4 year(s) |
| Compatibility | HP Color LaserJet Enterprise M552/3 |
| HP segment | Business |
| Number of years | 4 year(s) |
| Next Business Day (NBD) | Y |
| Compatibility | HP Color LaserJet Enterprise M552/3 |
| HP segment | Business |
| Supplier features | |
| Warranty type | S |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
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