EPACK 3YR PRIORITY ACCESS F/ DEDICATED PERSONAL COMPUTING
| Introduction | |
|---|---|
| HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.[1] | |
| Features | |
| UNSPSC-code | 81111812 |
| License quantity | 250 license(s) |
| Number of years | 3 year(s) |
| HP segment | Business |
| License quantity | 250 license(s) |
| Number of years | 3 year(s) |
| HP segment | Business |
| Packaging data | |
| Package width | S |
| Supplier features | |
| Care Pack type | Electronic |
| Support type | Priority support |
| Place of service | Remote |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next available agent |
| Service method | Phone |
| Additional information | Covers 250+ seats |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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