EPACK 1YR PRIORITY ACCESS F/ DEDICATED PERSONAL COMPUTING
| Introduction | |
|---|---|
| HP Priority Access Service provides direct access to highly skilled remote support agents for your IT help desk agents. It reduces help desk phone time by leveraging internal diagnoses to efficiently process repairs and resolve issues. And it delivers a globally consistent experience available in over 60 countries and more than 20 languages.1 | |
| Features | |
| UNSPSC-code | 81111812 |
| License quantity | 250+ license(s) |
| Number of years | 1 year(s) |
| HP segment | Business |
| License quantity | 250+ license(s) |
| Number of years | 1 year(s) |
| HP segment | Business |
| Weight & dimensions | |
| Depth | Electronic |
| Weight | 1 year |
| Supplier features | |
| Support type | Priority support |
| Additional information | Covers up to 250 seats |
| Coverage period (months) | 12 |
| Warranty type | S |
| Support type | Priority support |
| Place of service | Remote |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Response time | Next available agent |
| Service method | Phone |
| Additional information | Covers up to 250 seats |
| Care Pack type | Electronic |
| Coverage period | 12 month(s) |
| Warranty type | S |
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