EPACK3YR NEXTBUSDAY OS/DMR NB O F/ DEDICATED PERSONAL COMPUTING
| Introduction | |
|---|---|
| HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. |
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| Features | |
| UNSPSC-code | 81111812 |
| Type | On-site |
| Next Business Day (NBD) | Yes |
| Service time (hours x days) | 5x9 |
| Number of years | 3 year(s) |
| On-site support | Yes |
| Compatibility | HP 215 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook |
| HP segment | Business |
| Number of years | 3 year(s) |
| Type | On-site |
| Next Business Day (NBD) | Y |
| Service time (hours x days) | 9x5 |
| On-site support | Y |
| Compatibility | HP 215 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook |
| HP segment | Business |
| Supplier features | |
| Warranty type | S |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Additional information | Excludes external monitor |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
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