| Introduction | |
|---|---|
| Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1] | |
| Features | |
| UNSPSC-code | 81111812 |
| Supplier features | |
| Coverage period | 36 month(s) |
| Duration | 3 years |
| Support type | Offsite repair |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Response time | Next business day response |
| Service method | Depot repair |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Warranty type | S |
| Logistics options | Courier pick up and return |
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