3Y OFFSITE NB
| Introduction | |
|---|---|
| Depend on quality remote troubleshooting for most PC issues when you need additional support, but budgets are tight, with HP Essential Support. Devices needing repair can be picked up or shipped to an HP expert facility for remediation.[1] | |
| Supplier features | |
| Support type | Offsite repair |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Depot repair |
| Care Pack type | Electronic |
| Warranty type | S |
| Logistics options | Courier pick up and return |
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