| Introduction | |
|---|---|
| Get back to work quickly with HP Premium Support, which resolves most issues remotely during standard business hours. If a physical repair is needed, an HP expert is dispatched to the employee’s location, with expedited resolution.[1] | |
| Features | |
| UNSPSC-code | 81111812 |
| Type | On-site |
| Service type | Next Business Day |
| Service time (hours x days) | 9x5 |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | Elite x360, EliteBook 1040 G11 Notebook, EliteBook Ultra 14 G1q Notebook AI |
| Type | On-site |
| Service type | Next Business Day |
| Service time (hours x days) | 9x5 |
| Number of years | 5 year(s) |
| On-site support | Yes |
| Compatibility | Elite x360, EliteBook 1040 G11 Notebook, EliteBook Ultra 14 G1q Notebook AI |
| Frequency | S |
| Supplier features | |
| Coverage period | 60 |
| Support type | Onsite repair |
| Place of service | Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 5 years |
| Response time | Next business day response |
| Service method | Onsite repair |
| Care Pack type | Electronic |
| Warranty type | S |
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