Introduction | |
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You won't be down for long with HP Next Business Day[1] Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive the next business day, with shipping included. Send your failed unit back to HP in pre-paid packaging. | |
Supplier features | |
Support type | Exchange |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 5 years |
Response time | Next business day response |
Service method | Advanced unit exchange |
Care Pack type | Electronic |
Coverage period | 60 month(s) |
Warranty type | S |
Logistics options | Courier shipment and defective return |
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