HPE Partner Branded Support provides authorized HPE Partner Ready channel partners with Hewlett-Packard Enterprise hardware and software services. The service enables partners to support end-user customers who have purchased the partners' own branded support services.
HPE technical resources work remotely with your service resources to help resolve hardware and software problems with HPE products that you could not resolve after following standard HPE diagnostic and troubleshooting procedures.
| Class of Equipment | Servers |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
Every effort has been made to ensure the accuracy of all information contained herein. e-nitiative shall not be liable for any changes resulting in wrong product description, tax code and/or price. The shown information (specifications, prices, taxes) should be considered as an indication and can be changed at any moment and without any prior notice.