Introduction | |
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Don’t lose time to unexpected hardware defects or issues. HP Hardware Support Exchange Service gets you back up and running quickly by delivering replacement products or parts within a specified period of time. A convenient and cost-effective alternative to onsite support, HP Hardware Support Exchange Service provides a fast and reliable service exchange for eligible products—specifically products that ship easily and enable simple restoration of data from your backup files. HP provides packaging materials for shipment of the defective product and pays for shipping costs. Replacement products or parts that you’ll receive are new—or equivalent to new—in performance. | |
Features | |
Number of years | 3 year(s) |
Next Business Day (NBD) | Y |
Service time (hours x days) | 9x5 |
Compatibility | ScanJet Pro 3500 f1 |
HP segment | Business |
Supplier features | |
Support type | Exchange |
Place of service | Offsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 3 years |
Response time | Next business day response |
Service method | Advanced unit exchange |
Care Pack type | Electronic |
Coverage period | 36 month(s) |
Warranty type | S |
Logistics options | Courier shipment and defective return |
Every effort has been made to ensure the accuracy of all information contained herein. e-nitiative shall not be liable for any changes resulting in wrong product description, tax code and/or price. The shown information (specifications, prices, taxes) should be considered as an indication and can be changed at any moment and without any prior notice.