HP eCare Pack 3 Years NBD Exchange (UG072E)
| Introduction | |
|---|---|
| HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period. | |
| Features | |
| Number of years | 3 year(s) |
| Next Business Day (NBD) | Y |
| Service time (hours x days) | 9x5 |
| Compatibility | AiO/Mobile Officejet Printers |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |
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