HP 1 Year Post Warranty Active Care NBD Notebook HW Support (U67VLPE)
| Introduction | |
|---|---|
| HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. | |
| Supplier features | |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | Post warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 1 year |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Active Care |
| Care Pack type | Electronic |
| Warranty type | P |
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