HP eCare Pack 3 Years Next Day Exchange HW Support Consumer (UH757E)
| Introduction | |
|---|---|
| - This package includes remote hardware problem diagnosis offer during standard office hours and days as defined in the country together with a next business day parts exchange from the parts exchange offer. - After remote diagnosis and support HP will if necessary ship a replacement unit to the customer by the next contracted business day, and collect the faulty unit. |
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| Features | |
| Number of years | 3 year(s) |
| Next Business Day (NBD) | Y |
| Compatibility | HP CB536A, CB537A, CC459A, CE538A, CE841A, CE847A |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Next business day response |
| Service method | Advanced unit exchange |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Courier shipment and defective return |
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