HP eCare Pack 3 Years Standard Exchange (UG196E)
| Introduction | |
|---|---|
| HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware replacement during the extended coverage period. Legal Disclaimer The information contained in this document is subject to change with or without notice. Hewlett Packard makes no warranty of any kind with respect to this information. Hewlett Packard specifically disclaims the implied warranty of merchantability and fitness for a particular purpose. Hewlett Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. |
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| Features | |
| Number of years | 3 year(s) |
| Compatibility | HP Deskjet 460c HP Officejet H470 HP Officejet J6410 HP Officejet 6500 HP Officejet 7310/7410 HP Officejet 4255/6215 HP Officejet 4355 HP Officejet J5780 |
| HP segment | Business, Enterprise |
| Supplier features | |
| Support type | Exchange |
| Place of service | Offsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 3 years |
| Response time | Exchange shipped within 4-7 business days |
| Service method | Standard unit exchange |
| Care Pack type | Electronic |
| Coverage period | 36 month(s) |
| Warranty type | S |
| Logistics options | Customer ships defective, courier ships replacement |
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