Introduction | |
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HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running. Keep your hard drive and critical data if it becomes damaged. Plus receive an HP-qualified technician next business day onsite to repair your computing device, if the issue cannot be solved remotely. |
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Features | |
Number of years | 1 year(s) |
Type | On-site |
Next Business Day (NBD) | Y |
HP segment | Business, Enterprise |
Supplier features | |
Support type | Onsite repair |
Place of service | Onsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 1 year |
Response time | Next business day response |
Service method | Onsite repair |
Additional information | excludes external monitor |
Additional support option | Defective media retention |
Care Pack type | Electronic |
Coverage period | 12 month(s) |
Warranty type | S |
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