Introduction | |
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HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs. Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe. |
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Features | |
Number of years | 2 year(s) |
Type | On-site |
Next Business Day (NBD) | Y |
Service time (hours x days) | 9x5 |
On-site support | Y |
Compatibility | HP 215 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook |
HP segment | Business |
Supplier features | |
Support type | Onsite repair |
Place of service | Onsite |
Warranty coverage | In warranty |
Coverage details | Standard workdays - 9 hours |
Duration | 2 years |
Response time | Next business day response |
Service method | Onsite repair |
Additional information | Excludes external monitor |
Additional support option | Defective media retention |
Care Pack type | Electronic |
Coverage period | 24 month(s) |
Warranty type | S |
Every effort has been made to ensure the accuracy of all information contained herein. e-nitiative shall not be liable for any changes resulting in wrong product description, tax code and/or price. The shown information (specifications, prices, taxes) should be considered as an indication and can be changed at any moment and without any prior notice.