HP 4 Years NBD Onsite w/DMR/Active Care Notebook SVC (U18L1E)
| Introduction | |
|---|---|
| HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. | |
| Features | |
| Number of years | 4 year(s) |
| Type | On-site |
| Service type | Next Business Day |
| Response time | 9 h |
| On-site support | Y |
| Supplier features | |
| Support type | Active Care |
| Place of service | Remote and Onsite |
| Warranty coverage | In warranty |
| Coverage details | Standard workdays - 9 hours |
| Duration | 4 years |
| Response time | Next business day response |
| Service method | Onsite and Predictive Support |
| Additional support option | Defective media retention |
| Care Pack type | Electronic |
| Coverage period | 48 month(s) |
| Warranty type | S |
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