Introduction | |
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HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices. With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. | |
Features | |
Number of years | 5 year(s) |
Type | On-site |
Service type | Next Business Day |
Response time | 9 h |
On-site support | Y |
Supplier features | |
Duration | 5 years |
Response time | Next business day response |
Service method | Onsite and Predictive Support |
Care Pack type | Electronic |
Coverage period | 60 month(s) |
Warranty type | S |
Coverage details | Standard workdays - 9 hours |
Warranty coverage | In warranty |
Place of service | Remote and Onsite |
Support type | Active Care |
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